News & Insights

Explore our latest company news and market research insights

  • New blog post - #Chatbots in banking: Competition or collaboration? 2 years ago
  • Our new report reveals how to create deeper relationships with clients with integrated digital communication tools:… 2 years ago
  • Role of digital in driving customer engagement via  @Finextra  &  @robdedom  2 years ago
  • Download our #WhitePaper to see how banking leaders are using tech + personalized guidance to better serve clients.… 2 years ago
  • Senior Management has a role to play in #customerservice via  @Forbes 2 years ago
  • The impact - and potential - of #BigData in customer service within banking 2 years ago
  • How personal fnance #chatbots can help consumers curb their spending 2 years ago
  • The emerging impact of #AI chat bots within #customerservice 2 years ago
  • Five ways that video chat is benefiting companies today via  @JTRipton  and  @MarTechAdvisor 2 years ago
  • How #chatbots could be your new best friend via  @forbes 2 years ago

Introducing Stryng

We are proud to unveil our new brand today: Stryng. Four years ago we started with a simple mission: Help companies get closer to their clients. We started by re-creating online with video the [...]

Live Help Lives On!

While most brands recognize the importance of technology for delivering great experiences or are using it to free up people to focus on more productive tasks, some are beginning to find renewed [...]

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