News & Insights

Explore our latest company news and market research insights

  • New blog post - #Chatbots in banking: Competition or collaboration? 11 months ago
  • Our new report reveals how to create deeper relationships with clients with integrated digital communication tools:… 11 months ago
  • Role of digital in driving customer engagement via  @Finextra  &  @robdedom  11 months ago
  • Download our #WhitePaper to see how banking leaders are using tech + personalized guidance to better serve clients.… 11 months ago
  • Senior Management has a role to play in #customerservice via  @Forbes 12 months ago
  • The impact - and potential - of #BigData in customer service within banking 12 months ago
  • How personal fnance #chatbots can help consumers curb their spending 12 months ago
  • The emerging impact of #AI chat bots within #customerservice 12 months ago
  • Five ways that video chat is benefiting companies today via  @JTRipton  and  @MarTechAdvisor 12 months ago
  • How #chatbots could be your new best friend via  @forbes 12 months ago

Introducing Stryng

We are proud to unveil our new brand today: Stryng. Four years ago we started with a simple mission: Help companies get closer to their clients. We started by re-creating online with video the [...]

Live Help Lives On!

While most brands recognize the importance of technology for delivering great experiences or are using it to free up people to focus on more productive tasks, some are beginning to find renewed [...]

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